Privacy Statement
Your privacy is essential to BEAME SINGAPORE PTE. LTD, Inc. and its
affiliates ("Beame", "we", "us" and "our"). This Privacy Statement
explains how we collect, protect, use and share your Personal
Information (i.e., information about an identified or identifiable
natural person).
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We use your Personal Information for a variety of business purposes,
including:
• to set up and otherwise manage your member account in our Sites.
• to allow you to use, purchase, book appointments
• to provide you with information about our products, services, news
and events we believe may be of interest to you.
• to provide details of physicians and their practices and submit
contact requests to them.
• to invite you to take part in our surveys or where applicable.
• to gather demographic information about user trends, such as age,
gender, and general income levels.
• to provide certified physicians with information on actual or
prospective patients.
• to analyse the use of our services and products, develop new
services and products, and customise our products, services and other
information we make available.
• to use content uploaded to the App for sharing via social media and
to make copies of your content to advertise Beame products and
services on the Internet, on TV, in publications or in any other
medium. We will never display your name in any promotional material we
create without your explicit consent, but you should be aware that
other people may still recognise you from your photograph.
We do use a robust combination of data sources (online, orders,
customers, etc.) to get a full picture of our product and marketing
efforts. This data is only for our efforts and we do not share your
Personal Information with other businesses for them to use for
purposes other than their work with us.
INFORMATION WE COLLECT FROM YOU
We collect Personal Information of customers, patients (former,
potential and current), patients' parents/guardians, and website
visitors when you register to become a member of our Sites or via
on-line forms or when you browsing on the website, including for
example, when you sign up to receive news alerts from us or to undergo
a smile assessment. Such information may include your name, address,
telephone number, email address, date of birth or age, gender, income
information, credit card and other financial information related to
payments for services, dental records, photographs and other
information you choose to provide. In addition, when visiting our
Sites we may collect sensitive data about you such as health
information regarding your teeth, including images of your teeth.
Users may also have information about their aligner wear, aligner
stage, scheduled appointments, and treatment progress shared with
smile consultant as part of your participation in the treatment.
We will notify you of such purposes at the time that we request to
collect Personal Information, including sensitive data, from you and
will endeavor to only collect the information that is strictly
necessary to fulfil those purposes. Where we collect health data via
our Sites, we will ask for your explicit consent to the collection of
sensitive data and acceptance of the terms of this Privacy Statement.
We will also collect information about your use of our Sites as
described in the section "Cookies and Advertisements" below.
On
occasions you may choose to provide us with Personal Information about
other people so that, for example, we can contact them with
information about us. You must only share their Personal Information
with us if you have obtained their consent and permission to do so.
WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We partner with other businesses to assist us in our marketing,
communications, and sales efforts, and may share your Personal
Information for these purposes where you have given us consent to do
so or where permitted by law. These partners are not allowed to use
your information for any purpose other than doing business with Beame.
In addition, any information we collect, including Personal
Information, may be disclosed as part of any potential or actual
purchase, reorganisation, merger, acquisition, debt financing, sale of
company assets, or similar transaction, as well as in the event of
insolvency, bankruptcy or receivership, in which case Personal
Information could be transferred to third parties as one of our
business assets. We may also disclose your Personal Information: if we
believe that doing so is required by law, court order or legal
process; under the discovery process in litigation; to enforce our
legal rights, policies or contracts; to collect amounts owed to Beame;
when we believe disclosure is necessary or appropriate to prevent
physical harm or financial loss or in connection with an investigation
or prosecution of suspected or actual illegal activity; or if in good
faith we believe that disclosure is otherwise necessary or advisable
necessary.
COOKIES AND ADVERTISEMENTS
Like many websites, our Sites use cookies. Additionally, we engage in
interest-based advertising to provide you ads that are tailored to
your interests. Please refer to Cookies & Ads for further information
ONLINE TRACKING
Do Not Track ("DNT") is a privacy preference that users can set in
certain web browsers. DNT is a way for users to inform websites and
services that they do not want certain information about their webpage
visits collected over time and across websites or online services.
Beame does not recognise or respond to browser-initiated DNT signals.
CHILDREN’S PRIVACY
At Beame, we do not intend to collect any information from children
under the age of thirteen (13), unless the information is collected
from a parent or guardian. While we cannot stop a child from accessing
the Sites, we do not collect any Personal Information without making
it clear that the person providing the information must be at least 13
years old. If you are a parent or guardian and believe your child
under 13 has provided us Personal Information which you would like to
review or request be deleted, or you have questions about our Sites
collecting information from children, please contact us
at hello@mybeame.com.
Please note that the age threshold
mentioned above may vary depending on applicable legal requirements in
your country. If this is the case, we will indicate it accordingly at
the time of collection.
LINKS TO OTHER SITES
Our Sites may contain links to other websites merely as a convenience.
Beame is not responsible for the privacy practices or the content of
such other websites, and inclusion of links does not mean we endorse
the information or company. This means that if you connect to another
site through our Sites, we are not responsible for and we cannot
control what they do with your information.
Also, you may have
the opportunity to share your information with other websites, such as
social media sites. We may provide a convenient link to let you do
this easily, but we are not responsible for and we cannot control
their website or your posts/sharing. You are encouraged to review the
privacy policies and information collection practices of these other
websites and social media sites.
MARKETING AND DO NOT CONTACT
We may send you information about us from time to time if you have
given us your consent (where required).
Beame provides you the
opportunity to request to stop receiving electronic communications
from either Beame or our partners by withdrawing your consent. If you
do not want to receive communications from us, please tell us when we
collect your information or write us at any time at
hello@mybame.com and make sure to include your country location. You
may also use the convenient unsubscribe feature included with emails.
Please allow us enough time to process your request.
Keep in
mind, this withdrawal of consent does not apply to necessary
communications, such as responding to an inquiry, and is revoked if
you later request information from us, for example, if you sign up to
receive news alerts from us.
SOCIAL MEDIA
We love hearing from you on our social media platforms, so feel free
to post a comment to share your experience or to connect with our
active community of Beame patients. Please keep in mind that as a
medical device company, we're subject to strict regulation on all
social media platforms and communicating about Beame with the public.
As with other medical device companies, compliance with these rules
requires us to remove posts or provide clarification where information
posted by visitors on this site is inaccurate or is considered by us
to be misleading.
To set the stage, here are our rules of engagement in social media:
Beame is a Class B medical device that is strictly regulated by the
HSA, which requires that all promotion of Beame (including those on
our Facebook page) be truthful, non-misleading, and fairly balanced.
Furthermore, like other device manufacturers, Beame is obligated to
provide clarification or remove any posts from our Facebook pages that
we deem inconsistent with Beame's intended use or are otherwise
incorrect or misleading. We provide information relating to our
product; we do not provide medical advice. Please discuss all medical
questions with your healthcare provider. If you're a Beame patient, we
cannot and will not address or comment on your specific
treatment-related questions or issues in this forum. We believe the
world is a better place with more smiles in it. Play nice or your
posts will be removed (e.g., no profanity or defamatory, offensive,
abusive or unlawful posts).
Unless explicitly authorized by us in writing, please do not represent
that you have authority to speak on behalf of Beame. Please avoid any
unauthorized use of Beame’s intellectual property, including, but not
limited to, logos, trademarks, and copyrights, in any way or manner.
Please do not use Beame’s name in any online identity (e.g., username,
screen name, handle, and identifier). This site will be monitored for
compliance with these Guidelines. We look forward to connecting with
you on our social media platforms. Remember, if you're an Beame
patient and have specific questions about your treatment, please
direct these questions to your smile consultants. We also encourage
you to visit our FAQ page for answers to the most common questions
about Beame.
Disclosures:
All information shared on Beame social media platforms, including
information relating to dental, medical and health conditions,
products, and treatments, is for informational purposes only. This
information is not complete and is not intended to be used in place of
a patient visit, call, consultation, or advice from a medical
professional or any information contained on or in any product
packaging or labels. Information shared is not exhaustive and does not
cover all ailments, physical conditions, or their treatment. The
information posted is to be used at your own risk. You should never
disregard dental or medical advice or delay obtaining medical advice
because of something you have read online. You should not rely on
information obtained online to diagnose a dental, medical, or health
problem.
Content posted by third parties on this site remains the
responsibility of the party posting the content. Third party content
is not adopted or endorsed by Beame., nor does it represent Beame's
opinions. Any opinions or statements posted by third parties are their
own and may not be representative of the experience of others, nor
indicative of any product performance or treatment outcomes. Beame
does not endorse or adopt any content on a third party site that is
linked to this page. You should also be aware that if you have a
business relationship with Beame or a beneficial interest in making a
comment on this site, we require that you disclose this relationship
in your post.
Beame social media platforms are intended for users who are 13 years
of age and older. If you are under the age of 13, you are not
permitted to submit any personal information to us on our social media
platforms. We do not knowingly collect information or user generated
content from individuals under the age of 13. If a parent, guardian,
or anyone else becomes aware of user generated content shared from an
individual under the age of 13, please email us at hello@mybeame.com
INTERNATIONAL DATA TRANSFERS
Beame operates globally and may therefore transfer your Personal
Information to other countries in which Beame operates, including
countries other than your country of residence. Your Personal
Information may also be stored on our servers, which may be located
outside your country of residence. However, we will continue to
protect your information in accordance with this Privacy Statement. By
providing us your Personal Information, you agree to such transfers,
processing and/or storage anywhere in the world, including the United
States.
SECURITY
The security of all Personal Information provided to Beame is
important to us, and Beame endeavors to take reasonable steps designed
to protect your Personal Information. Our Sites have security measures
in place to try to protect against the destruction, loss, misuse and
alteration, unauthorised disclosure or access of the information under
our control. Our website, transmits patient information (including any
Personal Information) securely via HTTPS. These portals require
customer accounts and are not available to the general public.
Unfortunately, no data transmission over the Internet or storage of
information can be guaranteed to be 100% secure. As a result, while
Beame strives to protect your Personal Information, we cannot ensure
or warrant the security of any information you transmit to Beame, and
you do so at your own risk.
YOUR RIGHTS
To learn more or to exercise any of your personal information privacy
rights concerning access, disclosure, amendment, or deletion (as
determined and to the extent permitted by local applicable law),
please make a submission to hello@mybeame.com
UPDATES
We may update this Privacy Statement from time to time as we deem
necessary in our sole discretion. When we do, we will revise the last
updated date at the beginning of the Privacy Statement. Notice of such
update and/or modification will be provided on our Sites or as
otherwise required by applicable law. We encourage you to periodically
review this statement to stay informed about how we collect, use and
share Personal Information. Your continued relationship with Beame
after the posting or notice of any amended Privacy Statement shall
constitute your agreement to be bound by any such changes. Any changes
to this Privacy Statement take effect immediately after being posted
or otherwise provided by Beame.
CONTACT US
If you have any questions about this Privacy Statement, the privacy
practices of our Sites, your information, your rights regarding your
information, or your dealings with our Sites, please contact:
Global Headquarters
6/F, LL Tower,
Shelley Street, Central,
Hong Kong